PUBLIC OFFER AGREEMENT (OFFER) AND WEBSITE TERMS OF USE

This Agreement is a public contract (public offer) in accordance with Articles 633, 634, 641 and 642 of the Civil Code of Ukraine. Its terms are identical for all buyers regardless of their status (individual, legal entity, or individual entrepreneur).

Publication of this Agreement on the website spline.shop constitutes an official offer to enter into a purchase and sale agreement under the terms set forth below.

By fully accepting the terms of this Agreement, the Buyer agrees to the procedures for placing orders, making payments, and receiving delivery of goods.

This Agreement is concluded between the online store “spline.shop” (hereinafter referred to as the “Seller”) and any legal entity, individual entrepreneur, or individual user of the online store (hereinafter referred to as the “Buyer”). The Agreement includes all essential terms governing remote (online) sale of goods.

The terms of this Agreement are governed by the Law of Ukraine “On Consumer Protection” No. 1023-XII dated May 12, 1991, as well as the Rules of Retail Trade in Non-Food Products approved by Order of the Ministry of Economy of Ukraine No. 104 dated April 19, 2007.

This Agreement has the legal nature of a public offer and is equivalent to an oral agreement in accordance with the applicable laws of Ukraine.

1. General Provisions

1.1. The website spline.shop is the official online platform for the sale of aluminum mounting systems, structural profiles, fasteners, and components for solar power plants.

1.2. This Agreement regulates:

use of the website;
order placement;
payment and delivery;
warranties and returns;
processing of personal data.

1.3. The following documents form an integral part of this Agreement:

Cookies Policy and the terms of delivery and warranty obligations.

2. Definitions

Online Store — the website spline.shop.
Goods — products presented on the website.
Buyer — an individual or legal entity placing an order.
Personal Data — information about the Buyer in accordance with the laws of Ukraine.

3. Subject of the Agreement

3.1. The Seller undertakes to transfer the Goods into the ownership of the Buyer, and the Buyer undertakes to pay for and accept the Goods.

3.2. Sales are conducted remotely through the website spline.shop.

4. Website Use (Terms of Use)

The User is prohibited from:

violating Ukrainian law;
copying content without permission;
interfering with website operation;
using the website for fraudulent purposes.

All website materials are the intellectual property of Spline Systems.

5. Order Placement

Orders may be placed:

through the website;
or via the contact details provided on the website.

Placing an order constitutes full acceptance of this Agreement.

6. Pricing and Payment

6.1. Prices are displayed on spline.shop.
6.2. Payment is made in the form of 100% prepayment.
6.3. After payment, the price is not subject to change.

7. Delivery

7.1. Shipment is made after full payment is received.
7.2. Delivery is carried out by a carrier at the Buyer’s expense.
7.3. The Seller is not responsible for delivery timeframes of third-party carriers.

8. Warranties and Returns

8.1. Return of goods of proper quality is possible within 14 days in accordance with Ukrainian law.

8.2. The Goods must:

be unused;
retain original packaging;
include full комплектation (full set of components).

Details: https://spline.shop/harantiia-ta-povernennia

8.3. Returns do not apply to goods listed in Cabinet of Ministers of Ukraine Resolution No. 172.

9. Acceptance of Goods

The Buyer must inspect the Goods upon receipt.

In case of damage during delivery, the Buyer must file a claim with the carrier and provide photo and video evidence of the packaging and Goods.

Details: https://spline.shop/harantiia-ta-povernennia

10. Liability

The parties shall bear liability in accordance with Ukrainian law.
Force majeure releases the parties from liability for the duration of such circumstances.

11. Personal Data and Cookies

11.1. Personal data is processed in accordance with the Law of Ukraine “On Personal Data Protection”.

11.2. Full terms are set out in the Privacy Policy:
https://spline.shop/politika-konfidencialnosti

11.3. The website uses cookies for:

shopping cart functionality;
analytics;
service optimization.

Use of the website constitutes consent to the use of cookies.

12. Other Provisions

The Seller reserves the right to amend this Agreement by publishing an updated version on the website.
The Agreement enters into force upon acceptance.

13. Governing Law

This Agreement is governed by the laws of Ukraine.
Disputes shall be resolved in the courts of Ukraine.

14. Contact Information

Website: https://spline.shop
Email: [email protected]