Security Policy
PRIVACY POLICY
This Privacy Policy of personal data (hereinafter referred to as the Privacy Policy) applies to all information that the online store «spline» located at the domain name spline.shop may receive about the User while using the online store’s website, programs, and products.
1. DEFINITIONS
1.1. The following terms are used in this Privacy Policy:
1.1.1. «Administration of the online store website (hereinafter referred to as the Website Administration)» – authorized employees managing the site on behalf of Spline Systems LLC, who organize and/or perform the processing of personal data, as well as determine the purposes of personal data processing, the scope of personal data to be processed, and the actions (operations) carried out with personal data.
1.1.2. «Personal data» – any information relating directly or indirectly to an identified or identifiable individual (the subject of personal data).
1.1.3. «Processing of personal data» – any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, or destruction of personal data.
1.1.4. «Confidentiality of personal data» – a mandatory requirement for the Operator or any other person who has gained access to personal data not to disclose it without the consent of the personal data subject or without other legal grounds.
1.1.5. «User of the online store website (hereinafter referred to as the User)» – a person who has access to the website via the Internet and uses the online store’s website.
1.1.6. «Cookies» – a small piece of data sent by a web server and stored on the user’s computer, which the web client or web browser transmits to the web server each time in an HTTP request when trying to open a page of the relevant website.
1.1.7. «IP address» – a unique network address of a node in a computer network built using the IP protocol.
2. GENERAL PROVISIONS
2.1. Use of the online store’s website by the User means acceptance of this Privacy Policy and the terms of processing the User’s personal data.
2.2. If the User does not agree with the terms of the Privacy Policy, they must stop using the online store’s website.
2.3. This Privacy Policy applies only to the online store’s website. The online store does not control and is not responsible for third-party websites that the User may access via links available on the online store’s website.
2.4. The Website Administration does not verify the accuracy of personal data provided by the User of the online store’s website.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Website Administration to not disclose and to ensure the protection of the confidentiality of personal data that the User provides upon request of the Website Administration during registration on the online store’s website or when placing an order to purchase goods.
3.2. Personal data permitted to be processed under this Privacy Policy is provided by the User by filling out the registration form on the online store’s website in the registration section or in the order section and includes the following information:
3.2.1. Last name, first name, patronymic of the User;
3.2.2. User’s contact phone number;
3.2.3. Email address;
3.2.4. Delivery address;
3.2.5. User’s place of residence.
3.3. The online store protects data that is automatically transmitted during the viewing of advertising blocks and when visiting pages with a statistical script installed, such as:
- IP address;
- Information from cookies;
- Browser information (or another program providing access to the display of advertisements);
- Access time;
- Address of the page where the ad block is located;
- Referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the online store’s website that require authorization.
3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used to detect and solve technical problems and to control the legality of financial transactions.
3.4. Any other personal information not specified above (purchase history, used browsers, operating systems, etc.) is subject to reliable storage and non-disclosure, except in cases provided for in clauses 5.2. and 5.3. of this Privacy Policy.
4. PURPOSES OF COLLECTING USER’S PERSONAL INFORMATION
4.1. The Website Administration may use the User’s personal data for the following purposes:
4.1.1. Identifying the User registered on the online store’s website to place an order and/or conclude a purchase agreement remotely with the online store «Cottonballlights»;
4.1.2. Providing the User with access to personalized resources of the online store’s website;
4.1.3. Establishing feedback with the User, including sending notifications, inquiries regarding the use of the online store’s website, providing services, processing requests and applications from the User;
4.1.4. Determining the User’s location to ensure security and prevent fraud;
4.1.5. Confirming the accuracy and completeness of personal data provided by the User;
4.1.6. Creating an account to make purchases, if the User has agreed to create an account;
4.1.7. Notifying the User of the online store’s website about the status of the order;
4.1.8. Processing and receiving payments, confirming taxes or tax benefits, disputing payments, determining the User’s eligibility for a credit line;
4.1.9. Providing the User with effective customer and technical support in case of issues related to the use of the online store’s website;
4.1.10. Providing the User, with their consent, product updates, special offers, price information, newsletters, and other information on behalf of the online store or its partners;
4.1.11. Carrying out advertising activities with the User’s consent;
4.1.12. Providing the User with access to partner websites or services to obtain products, updates, and services.
5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User’s personal data is carried out without limitation of time, in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular to courier services, postal organizations, and telecommunications operators, solely for the purpose of fulfilling the User’s order placed on the online store’s website «spline», including the delivery of goods.
5.3. The User’s personal data may be transferred to authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
5.4. In the event of loss or disclosure of personal data, the Website Administration must inform the User about the loss or disclosure of personal data.
5.5. The Website Administration takes necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other unlawful actions of third parties.
5.6. The Website Administration, together with the User, takes all necessary measures to prevent damages or other negative consequences caused by the loss or disclosure of the User’s personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary for the use of the online store’s website.
6.1.2. Update and supplement the provided personal data in case of changes to this information.
6.2. The Website Administration is obliged to:
6.2.1. Use the received information solely for the purposes specified in section 4 of this Privacy Policy.
6.2.2. Ensure the confidentiality of personal data, not disclose it without the prior written consent of the User, and not sell, exchange, publish, or disclose personal data by other possible means, except for clauses 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure normally used to protect such information in existing business practice.
6.2.4. Block personal data related to the relevant User from the moment of application or request by the User or their legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of detection of inaccurate personal data or unlawful actions.
7. LIABILITY OF THE PARTIES
7.1. The Website Administration, which has not fulfilled its obligations, is liable for damages incurred by the User in connection with the unauthorized use of personal data, in accordance with the legislation of Ukraine, except for the cases provided for in clauses 5.2., 5.3., and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Website Administration is not responsible if this confidential information:
7.2.1. Became public before its loss or disclosure;
7.2.2. Was received from a third party before it was obtained by the Website Administration;
7.2.3. Was disclosed with the User’s consent.
8. DISPUTE RESOLUTION
8.1. Before applying to court with a claim for disputes arising from the relationship between the User of the online store’s website and the Website Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, must notify the applicant in writing about the results of the review of the claim.
8.3. If no agreement is reached, the dispute shall be referred to the court in accordance with the current legislation of Ukraine.
8.4. This Privacy Policy and the relationship between the User and the Website Administration shall be governed by the current legislation of Ukraine.
9. ADDITIONAL CONDITIONS
9.1. The Website Administration has the right to make changes to this Privacy Policy without the User’s consent.
9.2. The new Privacy Policy and/or changes to this Policy shall take effect from the moment they are posted on the online store’s website, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be reported to the Support section.