Privacy Policy

Privacy Policy of the spline.shop Online Store

This Privacy Policy defines the procedure for collecting, processing, using, storing, and protecting the personal data of users of the website https://spline.shop (hereinafter referred to as the “Website”).

The Website Administration operates in accordance with the Law of Ukraine “On Personal Data Protection” and the General Data Protection Regulation of the European Union (GDPR – Regulation (EU) 2016/679).

By using the Website, the user confirms their consent to the terms of this Privacy Policy.

 

1. Data Controller

The controller of personal data is the owner of the online store spline.shop (Spline Systems).

Contact email for personal data matters:
[email protected]

 

2. What Personal Data We Collect

We may collect and process the following data:

2.1. Data provided by the user:

• first and last name
• phone number
• email address
• delivery address
• payment information (processed through secure payment systems)
• company details (for B2B customers)

2.2. Technical data:

• IP address
• browser type
• operating system
• cookies
• browsing history

 

3. Purposes of Personal Data Processing

Personal data is used for:

  • processing and fulfilling orders
  • delivering goods
  • communicating with customers
  • issuing invoices
  • accounting and tax records
  • improving services and the Website
  • traffic analytics
  • marketing communications (with user consent)

 

4. Legal Grounds for Processing

Processing is carried out on the basis of:

• performance of the sales contract (public offer agreement)
• legitimate business interests
• user consent
• legal obligations

 

5. Disclosure of Personal Data to Third Parties

Data may be transferred only to the extent necessary to:

• delivery services
• payment providers
• hosting providers
• accounting services
• public authorities as required by law

We do not sell or transfer personal data to third parties for marketing purposes.

 

6. International Data Transfers

When processing data of EU customers, personal data may be transferred to servers outside the EU in compliance with GDPR requirements and appropriate data protection standards.

 

7. Data Retention Period

Personal data is stored:

• for the duration of contractual relationships
• in accordance with tax requirements
• until the user withdraws consent
• or until processing is no longer necessary

 

8. User Rights

The user has the right to:

  • access their personal data
  • request correction
  • request deletion
  • restrict processing
  • data portability
  • withdraw consent

Requests should be sent to: [email protected]

 

9. Personal Data Protection

We apply:

• SSL encryption
• secure servers
• access control
• internal security policies

to prevent unauthorized access, loss, or disclosure of information.

 

10. Cookies and Analytics

The Website uses cookies for:

• proper cart functionality
• user authorization
• security
• traffic analytics
• advertising campaigns

More details are provided in the Cookies Policy.

 

11. Marketing Communications

Users may receive informational and promotional messages only with their consent and may unsubscribe at any time.

 

12. Policy Updates

The Administration reserves the right to amend this Privacy Policy without prior notice. The current version is always available on the Website.

 

13. Contact Information

For all matters regarding personal data protection, please contact:

[email protected]
https://spline.shop